Toronto / 416 997 3733


Relationships • Depression • Anxiety • Grief • Self-Esteem

Privacy Policy/Terms & Conditions

Privacy Policy

Svetlana Lilova is committed to protecting the privacy of visitors to this website. All personal information collected is done so in accordance with the following privacy policy.

For the purposes of the privacy legislation, Bill C6, “personal information” is defined as any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s opinions or beliefs (e.g. religion or political affiliation), as well as facts about, or related to, the individual.

There are exceptions: business contact information and certain publicly available information-such as names, addresses and telephone numbers (as published in telephone directories)-are not considered personal information. Where an individual uses his or her home contact information as business contact information, the contact information provided is regarded as business contact information and is not subject to protection as personal information.

PROTECTING YOUR PERSONAL INFORMATION collects no personal information about you unless you choose to contact Svetlana by email or phone. Any personally identifiable data is stored securely and used only for the purpose for which it is provided to us.

I do not share any personal information or aggregate data with any bodies or entities. I never will share information that you provide via phone, email, in person, or any other medium.

The operating system for Svetlana Lilova's website (, or an analytical service such as Google Analytics, may automatically record some general information about your visit, such as:

  • The Internet domain for your Internet service provider, such as “” or “” and the IP address of the computer accessing the Web site, such as “ppp-55″;
  • The type of browser (such as “Chrome version x” or “Internet Explorer version x”) you are using;
  • The type of operating system you are using (such as Macintosh, Unix, or Windows);
  • The date and time you visit our site and the web pages that you visit on our site, along with the address of the previous Web site you were visiting, if you linked to us from another Web site.

We use this information for statistical analysis, to help us make our site more useful to visitors. We may disclose this information-in aggregate only-to third parties such as sponsors, clients or advertisers and/or use it for auditing purposes.

The Svetlana Lilova web site may use “cookies” that identify you as a return visitor. A cookie is a piece of data that a Web site can send to your browser, which may then store the cookie on your hard drive. Browsers allow you to disable cookie collection if you wish, or inform you when a cookie is being stored on your hard drive.

Terms and Conditions

This website offers information about the practice of Svetlana Lilova. Use of this website is not a substitute for counselling or therapy and does not constitute a client/therapist relationship. Svetlana Lilova will not be liable for any decisions made or action taken in reliance on the provided information or referral in this website.

The material presented throughout this website is for informational/referral purposes only. Users of this website are always advised to discuss choosing a mental health professional with their family physician or other medical advisor. This site does not provide medical advice. The content is not to be considered or used as a substitute of any kind for professional medical advice, diagnosis or treatment.

Svetlana Lilova undertakes all reasonable efforts to keep the information contained here accurate. This website, any of its data, listings may not be copied, downloaded, republished, resold, or duplicated, in whole or in part, for commercial. In no event will Svetlana Lilova be liable to you or any third party for damages of any kind, incurred in connection with your use of this website. Svetlana Lilova is physically located within the province of Ontario, Canada. These Terms of Use will be governed by the laws of the province of Ontario and the federal laws of Canada and shall be treated in all respects as an Ontario contract. In the event of a dispute, you agree that any claims or proceeding shall be held in the jurisdiction of the Ontario courts. The Svetlana Lilova website and all written and other materials made available through the site is the property of Svetlana Lilova and is protected by copyright, trademark and other laws.

All participants to the website whether they be users, practitioners, cross links or contributors of any kind agree to fully hold harmless and indemnify Svetlana Lilova for any and all claims, actions, suits etc. brought against the practictioner directly or indirectly.

This website contains links and references to other internet sites. Svetlana Lilova does not endorse viewpoints expressed or guarantee the accuracy of information found on these sites. Please be aware that this website does not control these other websites and you are encouraged to read the privacy policy and Terms of Condition and Use of every website you visit. Svetlana Lilova is not responsible for any content that you may find undesirable or objectionable.